[rt-users] email send problems (One last time)

[Miles Scruggs]

I'm kinda at a loss for what to do.  I have posted to the list twice
now.  Haven't heard a peep from anyone.  I'm not even sure if my posts
are making it to the lists.  Anyway I'll have another go at, before a
try another system.  Are my posts not clear enough?  Or is the problem
so simple/hard that no one bothers?

 

 

Miles

 

 

have a feeling my post fell between the cracks so I'm going to try
again.

 

Miles

 

For some reason mail is not getting sent out when I update tickets or do
any sort of ticket activity.  This isn't just to my mail address but to
all the ones that I put in bcc cc and admincc etc.  Here is what I have
in siteconfig

 

#Sendmail Configuration

 

 

Set($MailCommand , 'sendmailpipe');

 

Set($SendmailArguments , "-oi -t");

 

Set($SendmailPath , "/var/qmail/bin/sendmail");

 

I'm not sure what I'm missing since the logs show that the mail is being
sent

 

[Wed Apr  2 23:49:09 2003] [info]: RT::Scrip=HASH(0x939a1bc): Couldn't
prepare Open Tickets (/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)

[Wed Apr  2 23:49:10 2003] [info]:
<rt-3.0.0-7-24.16.7961090247589 at garnetws.com> #7/24 - Scrip 4
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)

[Wed Apr  2 23:49:10 2003] [info]:
<rt-3.0.0-7-24.16.7961090247589 at garnetws.com> sent To:  Cc:  Bcc:
exothermic at softhome.net (/usr/local/RT/lib/RT/Action/SendEmail.pm:205)

[Wed Apr  2 23:49:11 2003] [info]:
<rt-3.0.0-7-24.9.25383705275721 at garnetws.com> #7/24 - Scrip 5
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)

[Wed Apr  2 23:49:11 2003] [info]:
<rt-3.0.0-7-24.9.25383705275721 at garnetws.com> sent To:
miles.scruggs at garnetws.com Cc: exothermic at digitalphotobox.net Bcc:
(/usr/local/RT/lib/RT/Action/SendEmail.pm:205)

[Wed Apr  2 23:49:11 2003] [info]:
<rt-3.0.0-7-24.18.4358909494154 at garnetws.com> #7/24 - Scrip 6
(/usr/local/RT/lib/RT/Action/SendEmail.pm:91)

[Wed Apr  2 23:49:11 2003] [info]:
<rt-3.0.0-7-24.18.4358909494154 at garnetws.com> No recipients found. Not
sending. (/usr/local/RT/lib/RT/Action/SendEmail.pm:170)

 

I'm a little disconcerned with that fist line in the log file

 

[Wed Apr  2 23:49:09 2003] [info]: RT::Scrip=HASH(0x939a1bc): Couldn't
prepare Open Tickets (/usr/local/RT/lib/RT/Scrip_Overlay.pm:338)

 

but instincts tell me that isn't where my mail problem lies

 

My MTA is qmail and has been working great for two years.  Qmail-smtp
logs don't turn up any mail being sent to it from rt

 

Any help

 

Miles

 

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