[rt-users] rt-3-0-0 Logging

[Ian Grant]

> 
> Can the user your webserver is running as write to that file (and create
> it)? If not then it will not work I do believe. 

Yes it can, as I said in my mail below.

> You could also add
> 
>         LogLevel debug
>         ErrorLog /path/to/log.file
> 
> in your <VirtualHost> directive in httpd.conf for Apache (assuming you are
> using apache)...Which would tell you if you can't write to the above
> mentioned log file :)

Thanks for that suggestion. Weirdly, it just started working. (And yes, I am 
certain I restarted Apache the first time!)

> I'm using rt-3-0-0. In my RT_SiteConf.pm I have, amongst other things:
> 
> Set($LogToSyslog    , undef);
> Set($LogToFile      , 'debug');
> Set($LogToFileNamed , "/usr/groups/rt/rt3/logs/rt.log");
> 
> I have restarted Apache but I still get logging to syslog and nothing in
> the
> log file. I have made the log file directory /usr/groups/rt/rt3/logs owned
> by
> group 'rt', group writeable and apache runs RT scripts as user www, group
> rt.
> 
> Does anyone have any ideas as to what the problem might be?
> --
> Ian Grant, Computer Lab., William Gates Building, JJ Thomson Ave.,
> Cambridge
> Phone: +44 1223 334420
> 
> 
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> 
> 
> 
> 
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> 

-- 
Ian Grant, Computer Lab., William Gates Building, JJ Thomson Ave., Cambridge
Phone: +44 1223 334420