[rt-users] Help understanding an error message...

[Phil Homewood]

Steve Wampler wrote:
> I've recently installed 3.0.4 (postgres, apache2, mod_perl2)
> on a system.  I've noticed a couple of error messages in
> /opt/rt3/var/log:
> 
> Your RT administrator needs to grant 'Everyone' the right 'CreateTicket'
> for this queue.
<...>

> Uh, which queue?  I can't tell from the message.  Further,
> all the queues have CreateTicket for Everyone (I checked, honest!).

Hm, I though that message was changed pre-3.0.4. It's certainly
fixed in aegis now -- it does indeed tell you what queue is
involved.

> My guess is that this is a message sent to a non-existant queue
> (I've got a procmail router set up to route all email sent to the
> domain to the RT mailgate.)  Would that make sense, given the
> error message?

That's certainly possible.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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