[rt-users] html tags

Liao, John W jwliao at cbs.com
Tue Aug 26 17:12:36 EDT 2003


Hi

Anyone seeing this problem? On rt v2.0.15 we are seeing HTML tags included
in some of the emails that come in. Below is an example of a request. 

----------------------------------------------------------------------------
--------------------------------------------------

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">

<HTML>

<HEAD>

<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">

<META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2653.12">

<TITLE>password reset</TITLE>

</HEAD>

<BODY>

<P><FONT SIZE=2 FACE="Arial">Please reset harringc's password on
dweb2.</FONT>

</P>

<P><FONT SIZE=2 FACE="Arial">Thanks,</FONT>

<BR><FONT SIZE=2 FACE="Arial">Justin</FONT>

</P>

</BODY>

</HTML>

----------------------------------------------------------------------------
-----------------------------------------------------------------------

I am testing  a new system running rt v3.0.4. I get the below  message in
the body 

"This transaction appears to have no content"

In the previous rt it wasnt able to parse out the html tags but in this one,
it is removing all tags including the actual message.

Anyone run into this?

 

Thanks

John
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