[rt-users] RT issues

[Jesse Vincent]

On Wed, Dec 03, 2003 at 01:02:43PM -0800, John Gedeon wrote:
> Hi,
> 
>    I am running RT 2.0.15 with apache 1.3.27 and fastcgi on solaris. 
> Recently i have had a couple of users report that their replies to rt via 
> email have not been recorded. I am at a loss as to why since it is only on 
> 2 specific tickets and both users have been and continue to use rt 
> regularly via email.


What do the database's error logs say?

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