[rt-users] How to include ticket # in ticket history
Phil Homewood
pdh at snapgear.com
Sun Dec 7 17:01:48 EST 2003
Dan L. Ostrom wrote:
> For example, when displaying the initial screen for a queues' tickets, you
> can
> then click on a single ticket and it is displayed on the next browser
> screen that
> appears. The problem is that the ticket # is not displayed anywhere in that
> display.
It's not displayed in any of the following places???
* browser title bar
* top of the screen where the ticket subject is shown
* in the "Basics" box
* in the left-hand tab menu
It's present in all of those locations in a stock-standard RT3 install...
More information about the rt-users
mailing list