[rt-users] 3.0.7 windows port issue

[Autrijus Tang]

On Tue, Dec 09, 2003 at 09:46:38AM -0800, Niedens, Travis wrote:
> I just tried upgrading to 3.0.7 on Windows per the email question and now I
> get 404 errors when trying to go to RT.  I also noticed that during the
> install of 3.0.4 and 3.0.7 that the installer does the following:
> 
> -- Downloads a component twice (oin-perl.exe, etc.)
> -- After the download says "install failed" since it cannot figure out how
> to do the next DL.
> -- Have to run the installer over and over until it has downloaded all of
> the components

Okay...  What does the bottom of the logs in:

    C:\Program Files\OurInternet\Request Tracker\logs\httpd-error.log
    C:\Program Files\OurInternet\Request Tracker\winrt\logs\rt.log

say?  Does a reboot (or stopping and restarting the service), then
reinstalling the rt-3.0.7.exe help?

> So are this point RT is dead for me, will investigate.  Has anyone had this
> going from one version to another on the Windows port?

I admit that I never tried 3.0.4=>3.0.7 myself -- 3.0.4 is a distant
memory for me -- but 3.0.[5/6]=>3.0.7 has worked here before.

Thanks,
/Autrijus/

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