[rt-users] Re: Disabling commenting for a queue?

[seph]

>> Suppose you had a queue that was politically sensitive and required
>> full transparency - i.e. there are to be no private comments by ticket
>> owners/watchers, and all discussion is to be mailed back to the
>> requestor. How would you do this? 
>
> You'd still be able to "Comment" on the tickets in this queue, but
> everyone would get a copy of the comments.

yeah, I'd just frob the permissions. If you can't prevent people from
making comments (might be an RT bug) you can make them behave the same
as correspondence.

seph