[rt-users] RT and Mail Servers on Two Different Machines

[Everett Littles]

I've checked the archives on this and I am still not sure I have found 
the information I am looking for.
I have two servers.  My mail server is running OS 10.2.6 and using 
Sendmail.  My RT server is running OS 10.3 and running Postfix.
I currently have an existing helpdesk address on my mail server 
helpdesk at test.domain.com .  I would like the mail from that address to 
mail its way into RT.  I've read the RT manual a million times and I am 
just missing something.  As I (wrongly) interpreted things, I set up my 
mail server to forward mail to my RT server at 
rt at rt.otherserver.domain.com.  Then I also put rt: 
"|/usr/local/rt2/bin/rt-mailgate --queue general --action correspond" 
in the aliases file on my RT server.
Needless to say, it is not working.

What have I missed?
Also, on a side note, the support on this list is awesome.  You all 
have been a great help.

Thanks.
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