[rt-users] issue with attachments

[Tom Vile]

I have custom modifications to the system and don't want to upgrade
yet.  Has anyone heard of this problem? 
On Fri, 2003-12-19 at 16:52, Jesse Vincent wrote:

> 
> On Fri, Dec 19, 2003 at 04:47:40PM -0500, Tom Vile wrote:
> > RT 3.0.4
> > Redhat 9
> > Mysql 4
> > Apache 2.0.40-21.5
> 
> Try upgrading to RT 3.0.7, or better yet, the release canddiate for
> 3.0.8.
> 
> 
> > There was a patch someone posted for the Attachment_Overlay.pm it had to
> > do with encoding issues.
> > 
> > On Fri, 2003-12-19 at 16:38, Jesse Vincent wrote:
> > 
> > > 
> > > On Fri, Dec 19, 2003 at 04:34:19PM -0500, Tom Vile wrote:
> > > > Everyone,
> > > > 
> > > >     I am having an issue with attachments being corrupted when I
> > > > download them from RT 3.  Someone submitted a patch a couple of months
> > > > ago but that did not fix the problem.  when I try to open the attachment
> > > > up in MS Word it asks for a file importer and the text is all messed up.
> > > 
> > > 
> > > 1. What version of RT3?
> > > 2. What OS, Database, web serving technology, etc?
> > > 3. Which patch?
> > > 4. Please, please, please, don't include a 30k image with your four line
> > >    email message.
> > 
> > -- 
> > Tom Vile <tom.vile at lillecorp.com>
> > Lille Corp

-- 
Tom Vile <tom.vile at lillecorp.com>
Lille Corp
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