[rt-users] feature request or "how to do this"

[darren chamberlain]

* matthew zeier <mrz at intelenet.net> [2003-01-23 13:38]:
> We get a lot of automated alerts to RT (by design) and not all of them
> need to be ticketable.  If there was a way to hold items for the NOC
> to review and select which ones to discard and which ones to accept,
> that'd be great.

You could simply designate a default queue as the temporary queue, and
then the NOC could either move requests from it into "regular" queues or
kill them.

(darren)

-- 
Maybe that's the only truth in the world.  Not the Bibles or poetry or
philosophy but just the old jokes.
    -- Robert Shea and Robert Anton Wilson