[rt-users] feature request or "how to do this"

darren chamberlain darren at boston.com
Thu Jan 23 13:45:15 EST 2003

* matthew zeier <mrz at intelenet.net> [2003-01-23 13:38]:
> We get a lot of automated alerts to RT (by design) and not all of them
> need to be ticketable.  If there was a way to hold items for the NOC
> to review and select which ones to discard and which ones to accept,
> that'd be great.

You could simply designate a default queue as the temporary queue, and
then the NOC could either move requests from it into "regular" queues or
kill them.


Maybe that's the only truth in the world.  Not the Bibles or poetry or
philosophy but just the old jokes.
    -- Robert Shea and Robert Anton Wilson

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