[rt-users] Re: Providing Time Worked via Email

[Phil Homewood]

Stefan Seiz wrote:
> I want to SUBMIT a VALUE (Munites) to the RT_Database via Email which get's
> ADDED to the TIME-Worked of the ticket I am replying to (via mail). Similar
> to the formfield which exists in the REPLY to a Ticket FORm in the
> WebuserInterface...

http://fsck.com/rtfm/article.html?id=5#76

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Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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