[rt-users] rt2-to-rt3-v1.13 import problem

[Torsten Olschewski]

Phil Homewood schrieb:

Hello,

 >> .t-53
 >> [Mon Jun 30 13:14:05 2003] [crit]: Failed to create user : Must 
specify 'Name' attribute (/opt/rt3/lib/RT/User_Overlay.pm:595)
 >> [Mon Jun 30 13:14:05 2003] [error]: Could not load create a user 
with the email address '' to add as a watcher for ticket 53 
(/opt/rt3/lib/RT/Ticket_Overlay.pm:1420)
 >
 >
 >
 > Two ticket watchers cannot be created. Check those tickets and
 > make sure this is not going to cause you problems. It probably
 > won't; have a look at the dumpfile and the original RT2 tickets
 > if you're concerned.


for testing i have replaced the
"'Email' => undef," with "'Email' => 'myemail at host.com'"
in every ticket with these error.


 >> Could not create scrip: On Transaction Notify Owner with 
templateTransaktionsmeldung in queue0
 >> Could not create scrip: On Create Notify Requestors, Ccs and 
AdminCcs with templateTransaktionsmeldung in queue0
 >> Could not create scrip: On Create Autoreply To Requestors with 
templateEingangsbestaetigung in queue0
 >
 >
 > Custom templates are not imported. You should recreate them
 > after checking that all the objects and methods therein are
 > still valid, and then configure the above scrips for that
 > queue.


I have deleted the Scrip section in the metadata file.
Do I need this section absolutely? In my new RT3 I have the standard 
templates which i can change by hand. Thanks so far.


One error is still there after the userimport:

Importing groups
gggggggggggggrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
[Wed Jul  2 08:14:56 2003] [crit]: 1 /opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Wed Jul  2 08:14:56 2003] [crit]: Can't load a principal for id 
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
rrrrrrqqqqqqqqqqqqqqqqqqqqq
Importing tickets...t-1000
.

Groups table in rt2 looks different to rt3 table. So I can't compare the 
fields. How can I check this?


Thanks in advance
Torsten

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