[rt-users] newbie: mailgate and EX_TEMPFAIL

[Sean Perry]

admin wrote:
> 
> okay I am trying to figure this out here.  since mailgate is rejecting email
> at the moment.
> 
> 
> --- snip ---
> 
> shell# echo "Testing" | /usr/local/rt3/bin/rt-mailgate --debug --queue general
> --action correspond --url http://blah.blah.com/
> Connecting to http://blah.blah.com//REST/1.0/NoAuth/mail-gateway at
> /usr/local/rt3/bin/rt-mailgate line 404, <> chunk 1.
> An Error Occurred
> =================
> 
> 301 Moved Permanently
> This is /usr/local/rt3/bin/rt-mailgate exiting because of an undefined server
> error at /usr/local/rt3/bin/rt-mailgate line 446, <> chunk 1.
> 
> --- snip ----

note the HTTP response was "301 Moved Permanently" and not "401 
Authorization required".  401 is the problem I am seeing which is 
referenced by the snippet below.  In your case the web server is sending 
back a "the website used to be here but isn't now" message.

If you go directly to http://blah.blah.com//REST/1.0/NoAuth/mail-gateway 
what happens?


> 
> 
> this is a previous suggestion from the archives.  I dont really know how to do
> this recommendation but feel it applies to me.  can somebody tell me how to do
> this?
> 
> --- snip ---
> 
> What is needed is to have whatever http auth system you use pass through
> requests for the NoAuth path the mailgate client calls. Just tell apache not
> to require auth for that path.
> 
> --- snip ---