[rt-users] rt-mailgate problem rt3.0.2.6/debian/exim

[Brent Geach]

Hi 
Right I think I see your problem.
IN your director you are passing the command to exim

command = "/usr/bin/rt-mailgate --queue ${quote:$local_part} --action
${quote:${

Its probably that that is missing the --url part which is why you get the 

> >> >> /usr/bin/rt-mailgate invoked improperly
> >> >>
> >> >> No url provided to mail gateway!
> >> >>

just try add a --url http://url at the end of it and give it a quick go


On Fri, 18 Jul 2003, Michael Pilz wrote:

> hi
> my exim version is 3.3.6
> my /etc/aliases
> webmaster: root
> 
> the 1 part of the failure-message says:
> ***************************************************************************************
>   www-data_general+correspond at requesttracker3.maurer-it.com
>     Child process of local_delivery_rt transport returned 255 (could mean shell command ended by signal 127 (Unknown signal 127)) from command:
>     /usr/bin/rt-mailgate
> ***************************************************************************************
> and this is the Exim Transport Configuration for rt 
> ***************************************************************************************
> #This Transport is used for Request-Tracker3, to allow Aliases like:
> #
> #abuse: rt_abuse+correspond at RequestTracker3.maurer-it.com
> #       rt_queue+action @host
> #
> local_delivery_rt:
> driver = pipe
> command = "/usr/bin/rt-mailgate --queue ${quote:$local_part} --action ${quote:${
> substr_1:$local_part_suffix}}"
> 
>  return_path_add
>  return_output
>  prefix = ""
>  suffix = ""
>  user = www-data
> ****************************************************************************************
> and the Directors Configuration for rt
> ****************************************************************************************
> #This allows Request-Tracker short Aliases
> localuser_rt:
> driver = smartuser
> suffix = +*
> prefix = *_
> new_address = ${quote:${lc:${local_part}}}@${domain}
> transport = local_delivery_rt
> ****************************************************************************************
> 
> 
> >-----Ursprüngliche Nachricht-----
> >Von: Brent Geach [mailto:brent at telecom1.com] 
> >Gesendet: Freitag, 18. Juli 2003 12:03
> >An: Michael Pilz
> >Betreff: Re: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim
> >
> >
> >What version of exim you using?
> >Im using version 4x on redhat (shouldnt make too much 
> >difference really)
> >Do you have anything in /etc/aliases that might be breaking it?
> >
> >On Fri, 18 Jul 2003, Michael Pilz wrote:
> >
> >> hi
> >> my alias file looks pretty simular to your's
> >> 
> >> my /etc/request-tracker3/aliases file
> >> 
> >> rt: "|/usr/bin/rt-mailgate --queue General --action 
> >correspond --url http://myurl/"
> >> rt-comment: "|usr/bin/rt-mailgate --queue General --action 
> >comment --url http://myurl/"
> >> 
> >> and my /etc/exim/exim.conf file, like recommended in the 
> >INSTALL.Debian.gz
> >> 
> >> rt_aliases:
> >>   driver = aliasfile
> >>   file_transport = address_file
> >>   pipe_transport = address_pipe
> >>   file = /etc/request-tracker3/aliases
> >>   search_type = lsearch
> >>   user = www-data
> >> 
> >> i could't find anything helpfull for my problem in the 
> >rtfm-faq section
> >> 
> >> 
> >> >-----Ursprüngliche Nachricht-----
> >> >Von: Brent Geach [mailto:brent at telecom1.com] 
> >> >Gesendet: Mittwoch, 16. Juli 2003 12:34
> >> >An: Michael Pilz
> >> >Cc: rt-users at lists.fsck.com
> >> >Betreff: Re: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim
> >> >
> >> >
> >> >In your /etc/aliases file your aliases for rt should be
> >> >sysadmin: "|/export/www/rt3.telecom1.com/bin/rt-mailgate 
> >> >--queue sysadmin
> >> >--action correspond --url http://urlofyourrthere/"
> >> >
> >> >Note the url part at the end
> >> >
> >> >On Wed, 16 Jul 2003, Michael Pilz wrote:
> >> >
> >> >> hi
> >> >> i try to setup rt3 on debian and want to use the exim-hack 
> >> >for short aliases
> >> >> which is working fine on our rt2 system.
> >> >> 
> >> >> is there a way to use a simulare hack on rt3 because it 
> >> >dosn't work out
> >> >> mfg michael pilz
> >> >> 
> >> >> failure message below
> >> >>  
> >> >> 
> >> >***************************************************************
> >> >**************************
> >> >> This message was created automatically by mail delivery 
> >> >software (Exim).
> >> >> 
> >> >> A message that you sent could not be delivered to one or 
> >more of its
> >> >> recipients. This is a permanent error. The following 
> >> >address(es) failed:
> >> >> 
> >> >>   www-data_general+correspond at requesttracker3.maurer-it.com
> >> >>     Child process of local_delivery_rt transport returned 
> >> >255 (could mean shell command ended by signal 127 (Unknown 
> >> >signal 127)) from command:
> >> >>     /usr/bin/rt-mailgate
> >> >> 
> >> >> The following text was generated during the delivery attempt:
> >> >> 
> >> >> ------ 
> >> >www-data_general+correspond at requesttracker3.maurer-it.com ------
> >> >> 
> >> >> /usr/bin/rt-mailgate invoked improperly
> >> >> 
> >> >> No url provided to mail gateway!
> >> >> 
> >> >***************************************************************
> >> >**************************
> >> >> --------------------------------------------------
> >> >> Michael Pilz          Maurer IT Systemlösungen KEG
> >> >>                                      Projektleiter
> >> >> 
> >> >> Kohlgasse 51/9              Tel: +43 1 545 449 711
> >> >> A - 1050 WIEN               Fax: +43 1 545 449 722
> >> >>                           Mobil: +43 699 1104 3539 
> >> >> michael at maurer-it.com     http://www.maurer-it.com
> >> >> -------------------------------------------------- 
> >> >>  
> >> >> _______________________________________________
> >> >> rt-users mailing list
> >> >> rt-users at lists.fsck.com
> >> >> http://lists.fsck.com/mailman/listinfo/rt-users
> >> >> 
> >> >> Have you read the FAQ? The RT FAQ Manager lives at 
> >> http://fsck.com/rtfm
> >> 
> >> -- 
> >> Regards,
> >> 
> >> Brent              /"\
> >>                    \ /
> >> Linux Registered    X  ASCII Ribbon Campaign
> >> User #309941       / \ Against HTML Mail
> >> 
> >Regards,
> >
> >Brent              /"\
> >                   \ /
> >Linux Registered    X  ASCII Ribbon Campaign
> >User #309941       / \ Against HTML Mail
> >
> >
Regards,

Brent              /"\
                   \ /
Linux Registered    X  ASCII Ribbon Campaign
User #309941       / \ Against HTML Mail