AW: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim

[Michael Pilz]

hi
thx now it works just fine
mfg michael

>-----Ursprüngliche Nachricht-----
>Von: Brent Geach [mailto:brent at telecom1.com] 
>Gesendet: Freitag, 18. Juli 2003 12:33
>An: Michael Pilz
>Cc: rt-users at lists.fsck.com
>Betreff: Re: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim
>
>
>Hi 
>Right I think I see your problem.
>IN your director you are passing the command to exim
>
>command = "/usr/bin/rt-mailgate --queue ${quote:$local_part} --action
>${quote:${
>
>Its probably that that is missing the --url part which is why 
>you get the 
>
>> >> >> /usr/bin/rt-mailgate invoked improperly
>> >> >>
>> >> >> No url provided to mail gateway!
>> >> >>
>
>just try add a --url http://url at the end of it and give it a quick go
>
>
>On Fri, 18 Jul 2003, Michael Pilz wrote:
>
>> hi
>> my exim version is 3.3.6
>> my /etc/aliases
>> webmaster: root
>> 
>> the 1 part of the failure-message says:
>> 
>***************************************************************
>************************
>>   www-data_general+correspond at requesttracker3.maurer-it.com
>>     Child process of local_delivery_rt transport returned 
>255 (could mean shell command ended by signal 127 (Unknown 
>signal 127)) from command:
>>     /usr/bin/rt-mailgate
>> 
>***************************************************************
>************************
>> and this is the Exim Transport Configuration for rt 
>> 
>***************************************************************
>************************
>> #This Transport is used for Request-Tracker3, to allow Aliases like:
>> #
>> #abuse: rt_abuse+correspond at RequestTracker3.maurer-it.com
>> #       rt_queue+action @host
>> #
>> local_delivery_rt:
>> driver = pipe
>> command = "/usr/bin/rt-mailgate --queue ${quote:$local_part} 
>--action ${quote:${
>> substr_1:$local_part_suffix}}"
>> 
>>  return_path_add
>>  return_output
>>  prefix = ""
>>  suffix = ""
>>  user = www-data
>> 
>***************************************************************
>*************************
>> and the Directors Configuration for rt
>> 
>***************************************************************
>*************************
>> #This allows Request-Tracker short Aliases
>> localuser_rt:
>> driver = smartuser
>> suffix = +*
>> prefix = *_
>> new_address = ${quote:${lc:${local_part}}}@${domain}
>> transport = local_delivery_rt
>> 
>***************************************************************
>*************************
>> 
>> 
>> >-----Ursprüngliche Nachricht-----
>> >Von: Brent Geach [mailto:brent at telecom1.com] 
>> >Gesendet: Freitag, 18. Juli 2003 12:03
>> >An: Michael Pilz
>> >Betreff: Re: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim
>> >
>> >
>> >What version of exim you using?
>> >Im using version 4x on redhat (shouldnt make too much 
>> >difference really)
>> >Do you have anything in /etc/aliases that might be breaking it?
>> >
>> >On Fri, 18 Jul 2003, Michael Pilz wrote:
>> >
>> >> hi
>> >> my alias file looks pretty simular to your's
>> >> 
>> >> my /etc/request-tracker3/aliases file
>> >> 
>> >> rt: "|/usr/bin/rt-mailgate --queue General --action 
>> >correspond --url http://myurl/"
>> >> rt-comment: "|usr/bin/rt-mailgate --queue General --action 
>> >comment --url http://myurl/"
>> >> 
>> >> and my /etc/exim/exim.conf file, like recommended in the 
>> >INSTALL.Debian.gz
>> >> 
>> >> rt_aliases:
>> >>   driver = aliasfile
>> >>   file_transport = address_file
>> >>   pipe_transport = address_pipe
>> >>   file = /etc/request-tracker3/aliases
>> >>   search_type = lsearch
>> >>   user = www-data
>> >> 
>> >> i could't find anything helpfull for my problem in the 
>> >rtfm-faq section
>> >> 
>> >> 
>> >> >-----Ursprüngliche Nachricht-----
>> >> >Von: Brent Geach [mailto:brent at telecom1.com] 
>> >> >Gesendet: Mittwoch, 16. Juli 2003 12:34
>> >> >An: Michael Pilz
>> >> >Cc: rt-users at lists.fsck.com
>> >> >Betreff: Re: [rt-users] rt-mailgate problem rt3.0.2.6/debian/exim
>> >> >
>> >> >
>> >> >In your /etc/aliases file your aliases for rt should be
>> >> >sysadmin: "|/export/www/rt3.telecom1.com/bin/rt-mailgate 
>> >> >--queue sysadmin
>> >> >--action correspond --url http://urlofyourrthere/"
>> >> >
>> >> >Note the url part at the end
>> >> >
>> >> >On Wed, 16 Jul 2003, Michael Pilz wrote:
>> >> >
>> >> >> hi
>> >> >> i try to setup rt3 on debian and want to use the exim-hack 
>> >> >for short aliases
>> >> >> which is working fine on our rt2 system.
>> >> >> 
>> >> >> is there a way to use a simulare hack on rt3 because it 
>> >> >dosn't work out
>> >> >> mfg michael pilz
>> >> >> 
>> >> >> failure message below
>> >> >>  
>> >> >> 
>> >> >***************************************************************
>> >> >**************************
>> >> >> This message was created automatically by mail delivery 
>> >> >software (Exim).
>> >> >> 
>> >> >> A message that you sent could not be delivered to one or 
>> >more of its
>> >> >> recipients. This is a permanent error. The following 
>> >> >address(es) failed:
>> >> >> 
>> >> >>   www-data_general+correspond at requesttracker3.maurer-it.com
>> >> >>     Child process of local_delivery_rt transport returned 
>> >> >255 (could mean shell command ended by signal 127 (Unknown 
>> >> >signal 127)) from command:
>> >> >>     /usr/bin/rt-mailgate
>> >> >> 
>> >> >> The following text was generated during the delivery attempt:
>> >> >> 
>> >> >> ------ 
>> >> >www-data_general+correspond at requesttracker3.maurer-it.com ------
>> >> >> 
>> >> >> /usr/bin/rt-mailgate invoked improperly
>> >> >> 
>> >> >> No url provided to mail gateway!
>> >> >> 
>> >> >***************************************************************
>> >> >**************************
>> >> >> --------------------------------------------------
>> >> >> Michael Pilz          Maurer IT Systemlösungen KEG
>> >> >>                                      Projektleiter
>> >> >> 
>> >> >> Kohlgasse 51/9              Tel: +43 1 545 449 711
>> >> >> A - 1050 WIEN               Fax: +43 1 545 449 722
>> >> >>                           Mobil: +43 699 1104 3539 
>> >> >> michael at maurer-it.com     http://www.maurer-it.com
>> >> >> -------------------------------------------------- 
>> >> >>  
>> >> >> _______________________________________________
>> >> >> rt-users mailing list
>> >> >> rt-users at lists.fsck.com
>> >> >> http://lists.fsck.com/mailman/listinfo/rt-users
>> >> >> 
>> >> >> Have you read the FAQ? The RT FAQ Manager lives at 
>> >> http://fsck.com/rtfm
>> >> 
>> >> -- 
>> >> Regards,
>> >> 
>> >> Brent              /"\
>> >>                    \ /
>> >> Linux Registered    X  ASCII Ribbon Campaign
>> >> User #309941       / \ Against HTML Mail
>> >> 
>> >Regards,
>> >
>> >Brent              /"\
>> >                   \ /
>> >Linux Registered    X  ASCII Ribbon Campaign
>> >User #309941       / \ Against HTML Mail
>> >
>> >
>Regards,
>
>Brent              /"\
>                   \ /
>Linux Registered    X  ASCII Ribbon Campaign
>User #309941       / \ Against HTML Mail
>
>