[rt-users] User Rights

[Julie Kmetzo]

Hello,

How should my rights be set so that our customers can view all tickets 
within a queue associated with them, but nothing else (i.e. any of our 
configurations?)  Thanks for your help!

Regards,

Julie A. Kmetzo
E-business Coach, Inc.
Use the Internet to grow your business(TM)

 >> Find out how we provide BIG company marketing sophistication
 >> for a small and GROWING company's budget at our website:
 >> http://www.e-businesscoach.com/
 >> or call toll-free (1) 877-816-8161