[rt-users] scrip to email on new ticket

Stefan Seiz TalkLists at index-s.de
Tue Jun 3 18:03:50 EDT 2003


On 3.6.2003 20:29 Uhr, Josh Levine <josh-rt at levindustries.com> wrote:

> Hi,
> 
> I'm trying to set up RT to send an email to a specified user (or email
> address or group) every time a new ticket is created.
> 
> So far, I've created a new scrip with condition "On Create," and action
> "User Defined," but I'm having some problems trying to figure out what to
> put in the custom action boxes.

Isn't that what WATCHERS are made for? Configurable per Queue.
--
Stefan Seiz <http://www.stefanseiz.com>
Spamto: <bin at imd.net>





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