[rt-users] RT deployments

Martin Schapendonk martin.schapendonk at whitehorses.nl
Tue Jun 10 08:17:40 EDT 2003


Hi,

# If it's not too much trouble, would people mind telling me what they use
# RT for, i.e. helpdesk or project management, and how many tickets they
# deal with on average per year?
# Any other experiences would also be gratefully appeciated.

I have seen some posts from 'mixo <mixo at beth.uniforum.org.za>' on rt-devel
lately (check the archives). He mentions that his RT handles around 40,000
tickets a year. That's about the highest I've heard of so far. Maybe you
could contact him for more details on scalability.

Regards,

Martin




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