[rt-users] cannot find object method "output_prefix" via package "MIME::Parser"

[Brent Geach]

I had the same
Use MIME::Tools ver MIME-tools-5.411 the download off CPAN seems to be an
ALPHA vers


On Tue, 10 Jun 2003, Dag Bruck wrote:

> Hi,
> 
> I have made significant progress with the installation of RT3, and the 
> database and the web interface seem reasonably ok. I have now progressed to 
> configuring the mail interface.
> 
> Executing rt-mailgate fails with error that it cannot find object method 
> "output_prefix" via package "MIME::Parser" (see complete message below). 
> Note that I have tried the "manual" way of sending a file with a mail 
> message to rt-mailgate:
> 
> 	cat /tmp/msg | rt-mailgate .....
> 
> Version incompatibility somewhere? I think I got the latest versions from 
> CPAN. Many thanks for your input.
> 
> Best regards,
> 
> Dag Brück
> Dynasim AB
> 
> ------------------------------------------------------
> 
> RT server error.
> 
> The RT server which handled your email did not behave as expected. It
> said:
> 
> System error
> error:  Can't locate object method "output_prefix" via package 
> "MIME::Parser" at /home/rt/lib/RT/EmailParser.pm line 744.
> context:
> ...
> 740:  #If someone includes a message, don't extract it
> 741:  $parser->extract_nested_messages(1);
> 742:
> 743:  # Set up the prefix for files with auto-generated names:
> 744:  $parser->output_prefix("part");
> 745:
> 746:  # If content length is <= 50000 bytes, store each msg as in-core 
> scalar;
> 747:  # Else, write to a disk file (the default action):
> 748:
> ...
> code stack:  /home/rt/lib/RT/EmailParser.pm:744
> /home/rt/lib/RT/EmailParser.pm:168
> /home/rt/lib/RT/Interface/Email.pm:381
> /home/rt/share/html/rt/REST/1.0/NoAuth/mail-gateway:32
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

-- 
Regards,

Brent              /"\
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