[rt-users] Mail from a User Not In Database fails

[Andrew Sammut]

Hi all,

 

I have a fresh installation of RT3, and I seem to be having an oddity
with the creation of tickets by non-registered users. Now, I've trawled
through RT_Config.pm and have found SenderMustExistInDatabase, which is
false (undef) by default. Unfortunately, this doesn't seem to matter
whether I've defined it or not.

 

System logs report the following error.

 

May  6 14:00:50 dropbear RT: RT could not load a valid user, and RT's
configuration does not allow for the creation of a new user for your
email. (/var/www/webrt/lib/RT/Interface/Email.pm:483)

 

I added a bit of debug information into the error returned by Email.pm
and that tells me that $CurrentUser is null.

 

Can anyone offer any assistance at all?

 

I am running RT 3.0.1 on Redhat Linux 8.0 (apache + fastcgi and perl
5.8).

 

Cheerio,

Andrew

 

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