[rt-users] Disable re-open

Wed May 7 11:16:50 EDT 2003

Will they be able to modify the ticket while is still open if I disable
modify ticket?

Jason Crocker

-----Original Message-----
From: Simon Woodward [mailto:sw-lists at onyx.net]
Sent: Wednesday, May 07, 2003 11:11 AM
To: Jason Crocker
Cc: 'rt-users at lists.fsck.com'
Subject: Re: [rt-users] Disable re-open

Lies, ModifyTicket I think.

On Wed, 2003-05-07 at 15:57, Jason Crocker wrote:
> Is there any way in RT3 to prevent users from reopening resolved
> tickets?
> 
> Thanks,
> 
> Jason Crocker
> Arsenal Digital Solutions
-- 
Simon Woodward <sw-lists at onyx.net>
Onyx Internet
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