[rt-users] Permission issue with Request Tracker

[Autrijus Tang]

On Mon, Nov 24, 2003 at 10:06:24AM -0800, Matthew Kasa wrote:
> error:   mkdir /opt/rt3/var/mason_data/obj: Permission
> denied at
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm
> I have searched and found this question asked several
> other times on the mailing list but none seem to have
> any answers that work. Does anybody know how to get
> around this error? Thanks in advance. 

The easy way is to do this as root:

    mkdir -p /opt/rt3/var/mason_data
    chown -R www /opt/rt3/var/mason_data

Switch "www" to the user that apache is running under

Thanks,
/Autrijus/
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