[rt-users] Permission issue with Request Tracker

[Jesse Vincent]

On Tue, Nov 25, 2003 at 02:13:59AM +0800, Autrijus Tang wrote:
> On Mon, Nov 24, 2003 at 10:06:24AM -0800, Matthew Kasa wrote:
> > error:   mkdir /opt/rt3/var/mason_data/obj: Permission
> > denied at
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm
> > I have searched and found this question asked several
> > other times on the mailing list but none seem to have
> > any answers that work. Does anybody know how to get
> > around this error? Thanks in advance. 
> 
> The easy way is to do this as root:
> 
>     mkdir -p /opt/rt3/var/mason_data
>     chown -R www /opt/rt3/var/mason_data
> 
> Switch "www" to the user that apache is running under

It should be noted that if you'd supplied the --with-web-user and
--with-web-groups parameters to configure when installing RT, this
should have happened automatically.

> Thanks,
> /Autrijus/



> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.