[rt-users] time tracking

[Robert Gorman]

I would like to add a text box in the ticket that will allow users to input amount of time on a call. I would then like that text box to be tracked and added up for each user and group for reporting purposes.

IS this possible?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20031126/0fc4347a/attachment.htm>