[rt-users] Debian/Linux: [error] Unknown exception abbreviation 'compilation_error' at /usr/share/perl5/HTML/Mason/Exceptions.pm line 91

[Phil Homewood]

Simon J. Hernandez wrote:
> I _did_ look in /usr/share and /usr/local/share and found, for example,
> that /usr/local/share/request-tracker3/{etc,html,lib,po} were all empty.

As they should be. /usr/local/foo is for, well, local mods.

> /usr/share/html seemed to have the necessary components, but
> /usr/share/lib only contained webmux.pl, which is OK since I am using
> mod_perl.

It appears the fcgi handler is installed under
/usr/share/doc/request-tracker3/examples/  which seems a little odd.

> my conclusions.  Considering that many Linux users are Debian users as
> well, it might be good to document this somewhere.  I have perused the
> archives, but don't seem to see this noted.  I could be wrong, but I
> don't.

The Debian package is not maintained by Best Practical, and
its FHS layout isn't something controlled by Best Practical.
Sure, Debian is popular, and several RT developers even use
it themselves, but some use RedHat. Some use FreeBSD. Other
platforms are likely. Should Best Practical have to worry about
how every OS distributor/packager fiddles the filesystem layout?

> I have to disagree with this based on my limited experience.  I did need
> to install some mods that were not existant on my system prior to the
> install.  I should note, I did not have apache running on this machine
> prior to the install, so several of the necessary modules would not likely
> have been present.

If the request-tracker3 package does not pull in all the required
dependencies, I'm sure the (Debian) package maintainer would love
to know about it. :-)
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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