[rt-users] Create a ticket in the Self Service, how??

[Real Carbonneau]

You have to give the unpriviledged system group the SeeQueue and
CreateTicket Rights.

And to have the expected functionality of the Self Service, you will also
have to give ReplyToTicket and ShowTicket rights to the Requestor Role.

Real

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]
On Behalf Of Marco Davids
Sent: Wednesday, October 15, 2003 4:03 PM
To: rt-users at lists.fsck.com
Subject: [rt-users] Create a ticket in the Self Service, how??

Hi,

I fiddled with the grouprights, but without luck....

I wanted to allow my users to create new tickets via the Self Service
webinterface.

It looks good, when it starts, but the queue-fiels remains empty and hence
the creation fails.

Any suggestions?

--
Marco


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