[rt-users] Problems with long articles in Mozilla?

[Adam Clarke]

G'day,

John Schutz wrote:

> I have a very simple article layout, with 2 custom fields: Keywords 
> (FreeformMultiple) and Body (TextSingle).  When inputting long bodies 
> in Mozilla, the articles get truncated after a certain point, it seems 
> to vary at what exact point, but bodies of a couple of thousand 
> characters.  If I do the same thing in Internet Explorer, it does not 
> seem to have the problem at all.
>
> I've checked the issue with Mozilla 1.5, 1.4.1 (Windows) and 1.2.1 
> (Linux).  I've taken packet traces, and the POST from Mozilla looks 
> complete, and is not truncated.

Does your RT instance sit behind an Apache Proxy? I have seen such 
issues caused by a bug in the proxy code.

Cheers


-- 
Adam Clarke
Strategic Data Pty Ltd
www.strategicdata.com.au
Adam.Clarke at StrategicData.com.au
[p] +61-3-9348-2013
[f] +61-3-9348-2015