[rt-users] Problems with long articles in Mozilla?

[John Schutz]

Thanks for the suggestion, but no, we're not using any proxys.

John

Adam Clarke wrote:

> G'day,
> 
> John Schutz wrote:
> 
>> I have a very simple article layout, with 2 custom fields: Keywords 
>> (FreeformMultiple) and Body (TextSingle).  When inputting long bodies 
>> in Mozilla, the articles get truncated after a certain point, it seems 
>> to vary at what exact point, but bodies of a couple of thousand 
>> characters.  If I do the same thing in Internet Explorer, it does not 
>> seem to have the problem at all.
>>
>> I've checked the issue with Mozilla 1.5, 1.4.1 (Windows) and 1.2.1 
>> (Linux).  I've taken packet traces, and the POST from Mozilla looks 
>> complete, and is not truncated.
> 
> 
> Does your RT instance sit behind an Apache Proxy? I have seen such 
> issues caused by a bug in the proxy code.
> 
> Cheers
> 
>