[rt-users] Priorities and severities?

[Anthony Sorace]

Among other things, we're using RT for a software development project. 
While the wide range of priorities and automatic escalation is nice for 
most things, the guy chiefly responsible for the software development 
project (and the CEO) very much want the more standard "Severity 1" 
through "Severity 5". I've read the suggested procedure in the RT3 
manual for mapping priorities, and it sounds fine. Is there any way to 
reflect this in the web UI? I want users to be able to select "sev1" 
through "sev5" and the like. Is this doable, or am I stuck with 
imposing external policy?

Anthony Sorace
CIBERNET Corp
Director of Information Technology