[rt-users] How to Include User Name in Comment Email??

[William George]

>Message: 7
>Subject: 
>Date: Tue, 21 Oct 2003 13:47:39 -0400
>From: "RT" <RT at intercept.net>
>To: <rt-users at lists.fsck.com>

>I changed my template to show the following:

>RT-Attach-Message: yes


> <URL: {$RT::WebURL}Ticket/Display.html?id=3D{$Ticket->id} >
>Owner: {$Ticket->OwnerObj->Name}
>Transaction: {$Transaction->Description}
>{$Transaction->Content()}

>Michael
I came up with something else since Commentors don't usually own tickets here.
I'm not running 3.0 yet so this is for 2.x. The following gets the name of the person writting the comment. I also also appended it to the subject line in ()'s.

{ $Transaction->CreatorObj->Name(); }

Bill George

RT Guru in Residence
Vonage