[rt-users] Ticket tracking and subject changes?

Ruslan U. Zakirov cubic at acronis.ru
Fri Oct 24 08:24:16 EDT 2003


	Hello dear users and developers.
I want to add queues in our RT, but I really must to change
[foo.xxx #ticket_id] to [foo.yyy #ticket_id]
Solution:
1) Change template for such queue with redefine of Subject field.
Will it break ticket tracking?

	Best regards. Ruslan.




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