[rt-users] Create ticket in different queues per mail

[Senoner Samuel]

I want to setup that I can send a ticket to a queue using a specific
mail address.
I didn't understand what and how the settings are important.
Please help me!
 
How important is it to set in the queue the correspondence and comment
address?
I already created in my aliases file a line with my queue.
What do I have to set in my mailserver? I use exim.
 
I think it has something to do with exim because if I don't send to
rt at rt..... I get the following error in my exim mainlog:
 
verify failed for SMTP recipient AAA at rt....... from 
 
 
the name of my test queue is AAA and I set the correspondence address to
aaa at rt....
 
And here the first line of my aliases file:
 
rt: "|/usr/bin/rt-mailgate --queue AAA --action correspond --url
https://localhost:443/rt"

Thanks for any help.
 
Samuel
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