[rt-users] strange error on give

Ruslan U. Zakirov cubic at acronis.ru
Tue Sep 2 04:01:29 EDT 2003


matthew zeier wrote:

>  
>
>>My bet is :
>>Whoever upgraded you from RT2, just copied email templates blindly
>>without taking API changes into account.
>>    
>>
>
>I suspect that was me then and relates to the "couldn't parse head" email I
>posted the other day.
>
>This template was copied from rt2.  There's a blank line before "Request #".
>I'm guessing it's the Requestor that's causing the error.
>
>
>Request #{$Ticket->id} has been GIVEN TO YOU on
>{$Transaction->CreatedAsString} by {$Transaction->CreatorObj->RealName}.
>
>Transaction: {$Transaction->Description}
>       Queue: {$Ticket->QueueObj->Name}
>     Subject: {$Transaction->Subject || {$Ticket->Subject} || "(No subject
>given)"}
>       Owner: {$Ticket->OwnerObj->Name}
>  Requestors: {$Ticket->Requestors->EmailsAsString()}
>
No more EmailAsString sub. Now it's MemberEmailAddressesAsString

  Requestors: {$Ticket->Requestors->MemberEmailAddressesAsString()}

Good luck. Ruslan.

>      Status: {$Ticket->Status}
> Ticket <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >
>-------------------------------------------------------------------------
>{$Transaction->Content()}
>
>
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>  
>





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