[rt-users] More Debugging (was First time install - can't login)

[Bruce Segal]

Autohandlers are part of the Mason component inheritance chain. As a newbie I'm definitely not one to try to explain it, but the Mason book does. (www.masonbook.com) 

The basic idea is that Mason looks in the current directory for "autohandler" and then in higher level directories until one is found. This is 'wrapped' around the component and can be used for common items such as content sharing, initialization, filtering. Very simplistic explanation for a powerful concept. 




> -----Original Message-----
> From: Walt Reed [mailto:rt at linuxguy.com]
> Sent: Friday, September 26, 2003 3:07 PM
> To: Walt Reed
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] More Debugging (was First time install - can't
> login)
> 
> 
> On Fri, Sep 26, 2003 at 01:34:19PM -0400, Walt Reed said:
> > On Fri, Sep 26, 2003 at 09:25:35AM -0400, Walt Reed said:
> > > I installed RT (3.0.6) for the first time on RedHat 8, 
> Mysql 4.0.14, modperl1,
> > > etc. The configure and setup went flawless. 
> > > 
> > > Only problem: can't login to the system with "root" and 
> the default
> > > password of "password". It just returns me to the login screen.
> > > 
> > > I don't get any error messages in any log files (apache, 
> syslog, or the
> > > RT log file) 
> > > 
> > > I saw some other messages about this problem in the 
> archives, but no
> > > solutions.
> > > 
> > > Any pointers? How can I turn logging on to debug this? I 
> already have
> > > this set:
> > > Set($LogToSyslog    , 'debug');
> > > Set($LogToScreen    , 'error');
> > > Set($LogToFile      , 'debug');
> > > Set($LogDir, '/usr/local/rt/var/log');
> > > Set($LogToFileNamed , "rt.log");    #log to rt.log
> > > 
> > > There is NOTHING in any logs.
> > 
> > OK, I started plowing around the login code, trying to 
> figure this thing
> > out. I'm not finding any debug / logging code. Is there a 
> way to turn on
> > debugging?? How does it log if there are no logging statements???
> > In fact, while the rt.log file is created, it's empty.
> > 
> > RT is creating a session cookie that I can see in my 
> browser, so that
> > part works, but beyond that I can't see any activity at 
> all. Nothing in
> > the apache log, nothing in syslog, nothing in rt.log.
> 
> OK, have heard nothing from other users on this list, but I have been
> doing some debugging.
> 
> It seems that in "autohandler", the values for $user and 
> $pass are Never
> set.
> 
> Obviously, they are set from the form in Login, but I'm having a hard
> time following things from there.
> In fact, HOW does autohandler get called? If someone can decipher the
> following line, this may help:
> <FORM METHOD=POST ACTION="<% (UNIVERSAL::can($r, 'uri') && 
> ($r->uri) =~ m!.*/(.*)!) %>" >
> 
> Does this mean it goes to the document root for RT?
> What is the flow from there? 
> 
> 
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