[rt-users] rt-mailgate couldn't find the queue when run by sendmail

Phil Homewood pdh at bestpractical.com
Wed Apr 7 18:12:27 EDT 2004

Alex wrote:
> I can not create tickets from e-mail, I get 2 bounces for each mail:
>   1. RT couldn't find the queue: General
>   2. No permission to create tickets in the queue ''.
> When I simulate sendmail running the rt-mailgate from the command line, 
> it works flawlessly: the queue is found and the ticket is created no 
> problem:

What does your aliases file look like?
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.

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