[rt-users] rt-mailgate couldn't find the queue when run by sendmail

Alex dwfm at rtimage.com
Wed Apr 7 18:39:19 EDT 2004

    [root at corona root]# *tail /etc/aliases*
    ftpadmin:       ftp
    ftp-adm:        ftp
    ftp-admin:      ftp

    # trap decode to catch security attacks
    decode:         root

    rt-general: "|/opt/rt3/bin/rt-mailgate --queue General --action
    correspond --url http://localhost/"

    rt-general-internal: "|/opt/rt3/bin/rt-mailgate --queue General
    --action comment --url http://localhost/"

Phil Homewood wrote:

>Alex wrote:
>>I can not create tickets from e-mail, I get 2 bounces for each mail:
>>  1. RT couldn't find the queue: General
>>  2. No permission to create tickets in the queue ''.
>>When I simulate sendmail running the rt-mailgate from the command line, 
>>it works flawlessly: the queue is found and the ticket is created no 
>What does your aliases file look like?
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