[rt-users] rt-mailgate couldn't find the queue when run by sendmail

[Alex]

>
>
>No idea, then. Enable some debugging logs in your RT config
>and see if that sheds any light?
>
You mean, like in RT_SiteConfig.pm:

    Set($LogToFile      , 'debug') 

? The logging works, but nothing gets logged in this case.

>Incidentally, your test:
>
>   [root at corona root]#* sudo -u mail cat /tmp/testopen1 |
>   /opt/rt3/bin/rt-mailgate --debug --queue General --action correspond
>   --url http://localhost***
>
>isn't doing quite what you think it is (I think) -- the "cat" is
>running as user "mail", but rt-mailgate is running as root. That
>_shouldn't_ be related to the problem you're seeing, however....
>
Thanks for the tip. Will that do?

    # sudo -u mail /opt/rt3/bin/rt-mailgate --debug --queue General
    --action correspond --url http://localhost/ < /tmp/testopen1
    Connecting to http://localhost//REST/1.0/NoAuth/mail-gateway at
    /opt/rt3/bin/rt-mailgate line 444, <> chunk 1.
    ok
    Ticket: 24
    Queue: General
    Owner: Nobody

In the meantime I am trying to see if I can get going using fetchmail.

Phil Homewood wrote:

>[Please don't copy me on replies. I do read the list...]
>
>Alex wrote:
>  
>
>>   rt-general: "|/opt/rt3/bin/rt-mailgate --queue General --action
>>   correspond --url http://localhost/"
>>
>>   rt-general-internal: "|/opt/rt3/bin/rt-mailgate --queue General
>>   --action comment --url http://localhost/"
>>    
>>
>
>  
>
>>>>1. RT couldn't find the queue: General
>>>>2. No permission to create tickets in the queue ''.
>>>>        
>>>>
>
>No idea, then. Enable some debugging logs in your RT config
>and see if that sheds any light?
>
>Incidentally, your test:
>
>   [root at corona root]#* sudo -u mail cat /tmp/testopen1 |
>   /opt/rt3/bin/rt-mailgate --debug --queue General --action correspond
>   --url http://localhost***
>
>isn't doing quite what you think it is (I think) -- the "cat" is
>running as user "mail", but rt-mailgate is running as root. That
>_shouldn't_ be related to the problem you're seeing, however....
>
>(and what's with all the asterisks?)
>  
>
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