[Rt-users] Custom Statuses

Roger B.A. Klorese rogerk at queernet.org
Thu Apr 15 15:56:22 EDT 2004

Dave Dennis wrote:

>Sorry -- see previous mails.
>Configurable end-game just means, instead of locked into
>you get to put things like
>"sold" or "sent brochure" or "check cleared" or whatever
>as either subsets of or replacements for the ubiquitous
>and not-detailed-enough "resolved" as a ticket end-condition.

Those don't seem like trouble-ticket issues to me.

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