[Rt-users] Setting up approvals help

Senoner Samuel Samuel.Senoner at eurac.edu
Fri Apr 16 07:15:35 EDT 2004


Hi List!
 
I want to evaluate approvals, because we want to use RT to approve request.
 
I searched for some docs, but I didn't found anything, I thouth the best place whould be the WIKI, but....
 
Anyway I whould like to know:
 
1. Where do I insert the settings for approvals?
2. For which conditions do I have to set up my scrip?
3. How do I transform a ticket in an approval request?
4. How is the notification handled?
 
Thanks for any response.
 
SAmuel




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