[Rt-users] Setting up approvals help
Senoner Samuel
Samuel.Senoner at eurac.edu
Fri Apr 16 07:15:35 EDT 2004
Hi List!
I want to evaluate approvals, because we want to use RT to approve request.
I searched for some docs, but I didn't found anything, I thouth the best place whould be the WIKI, but....
Anyway I whould like to know:
1. Where do I insert the settings for approvals?
2. For which conditions do I have to set up my scrip?
3. How do I transform a ticket in an approval request?
4. How is the notification handled?
Thanks for any response.
SAmuel
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