[Rt-users] Scrip conditions

Senoner Samuel Samuel.Senoner at eurac.edu
Fri Apr 16 07:22:23 EDT 2004


Hi,
 
In the ticketing system we have the status resolved, and a notification with condition on resolve notify requestor.
But it exists also a status rejected, but if I reject a ticket...... yea ... well .... there isn't a condition on reject in the scrips.
 
Here my question, can this condition be added in RT Core, I know I could use a custom condition (I saw something in wiki), or how do I jut add it to the drop down list?
 
Thanks
 
SAmuel
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