[Rt-users] Trouble with RT creating ticket via email

Andrzej Wiśniewski andrzej.wisniewski at eurobank.pl
Sun Apr 18 03:12:54 EDT 2004

> Any ideas how to fix this? I was thinking of turning on debug mode for Sendmail, but not sure how to that. Also when I 
> check MS exchange, it says the message has been delivered.

1. Make sure everybody group has a permission to create  tickets in your RT system.
2. Check your mail log (in RT server) when you sent a mail from your exchange server. Some strange or normal lines ?


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