[Rt-users] Trouble with RT creating ticket via email
Andrzej Wiśniewski
andrzej.wisniewski at eurobank.pl
Sun Apr 18 03:12:54 EDT 2004
> Any ideas how to fix this? I was thinking of turning on debug mode for Sendmail, but not sure how to that. Also when I
> check MS exchange, it says the message has been delivered.
1. Make sure everybody group has a permission to create tickets in your RT system.
2. Check your mail log (in RT server) when you sent a mail from your exchange server. Some strange or normal lines ?
--
AndY
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