[rt-users] question on Privileged users

Todd Chapman rt at chaka.net
Tue Apr 20 11:08:50 EDT 2004

It's working perfectly as designed. You are doing nothing
wrong. What is the problem?

On Tue, Apr 20, 2004 at 08:32:19AM -0700, joe ritter wrote:
> Hello,
> I am new to RT and have question of the role of
> "privileged" users. How is this role inteded to be
> used exactly. For instance we granted a couple users
> "privileged" access yet it seems that the only people
> that show up in the drop down list when trying to
> assing tickets to users are privileged people. Right
> now in order assign someone a ticket they must be
> granted privileged access. Can someone clarify and
> help me out with what we might be doing wrong.
> Thanks
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