[rt-users] How to really delete tickets

[Mike Husband]

See http://wiki.bestpractical.com/ HowTos DatabaseAdmin


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Brent
> Wiese
> Sent: Friday, 23 April 2004 10:45 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] How to really delete tickets
> 
> 
> After a huge mail looping problem, our database has grown 
> considerably w/
> useless tickets.
> 
> I know marking them "deleted" still keeps them around in the 
> database. 
> 
> How do you actually get them out of the database for real?
> 
> Sorry if this is somewhere in the FAQ or something, but I'm 
> so at wits end
> about getting this loop under control and getting the bogus 
> tickets out of
> the queue, I can't think straight enough to find this.
> 
> Brent
> 
> 
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