[rt-users] how to change ticket label

[Paul Suela]

Ruslan,

Thanks a million on that suggestion.. i tested it a few times and using 
{$Ticket->QueueObj->Name()}  worked for me.

btw. where can we lookup a list of these variables? :)  I'll be scanning 
the list also, i admit to be a little late to adopting RT... its such a 
great and effective tool and our group is only starting to appreciate 
its power!


Ruslan U. Zakirov wrote:

> Paul Suela wrote:
>
>> Do you know what is the variable to make the Queue name come out? 
>> $QueueName maybe? :)
>
> There is no such such var.
> $TicketObj->QueueObj->Name
>
>>
>> what i could also do (since this is still a test RT setup) is:
>>
>> from:     [rt.mydomain.com #89]
>> to:         [mydomain.com Queue_name #89]
>>
>>
>> does this make sense? :)
>
> This was a season hit 3-4 month ago you're a bit late :)
> Search in archives.