[rt-users] locking for ticket

Kuldeep Singh Tomar tomar at vcustomer.com
Wed Apr 28 03:41:55 EDT 2004


Hi All,

I was looking for locking of tickets if one ticket is already accessed 
by somebody or he/she is editing ticket. Rightnow two person can access 
the same ticket at same time and change 2 different status of ticket.  
Can we add locking of ticket?

Cheers!

Kuldeep Singh



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