[rt-users] FastCGI setup?

Jim Ross JimRoss at ebcflex.com
Fri Apr 30 09:18:23 EDT 2004

OK, the FAQ makes FastCGI setup seem pretty straightforward.  I'm using
RT3.0.9-2, on Debian-Current, Perl 5.8.3-2, Apache 2.0.48-7, MySQL and
very little else.  RT runs very well although we have only a few people
using it at a time.  Not being able to leave things well enough alone, I
wanted to configure FastCGI.
I added this to my /etc/request-tracker3/apache-modperl.conf

	AddHandler fastcgi-script fcgi
	Alias /rt /usr/share/request-tracker3/html/
	ScriptAlias / /usr/local/bin/mason_handler.fcgi
	FastCgiServer /usr/local/bin/mason_handler.fcgi
	<Directory /usr/share/request-tracker3/html/>
	 AddDefaultCharset UTF-8
	 SetHandler fastcgi-script

I restart Apache and go to the site and get server error and the
following in my Apache error.log.

	[Fri Apr 30 03:38:53 2004] [warn] FastCGI: server
"/usr/local/bin/mason_handler.fcgi" (pid 1781) terminated by calling
exit with status '13'
	[Fri Apr 30 03:38:55 2004] [warn] FastCGI: server
"/usr/local/bin/mason_handler.fcgi" restarted (pid 1784)
	Can't locate /etc/request-tracker3/RT_SiteConfig.pm in @INC
(@INC contains: /usr/local/share/request-tracker3/lib /usr/share/perl5
/etc/perl /usr/local/lib/perl/5.8.3 /usr/local/share/perl/5.8.3
/usr/lib/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl .) at /usr/share/perl5/RT.pm line 105.
	Compilation failed in require at
/usr/local/bin/mason_handler.fcgi line 28.
	[Fri Apr 30 03:38:58 2004] [warn] FastCGI: server
"/usr/local/bin/mason_handler.fcgi" (pid 1784) terminated by calling
exit with status '13'
	[Fri Apr 30 03:39:00 2004] [warn] FastCGI: server
"/usr/local/bin/mason_handler.fcgi" restarted (pid 1786)

BTW: Line 28 of mason_handler.fcgi is 
    require ('/usr/local/bin/webmux.pl');

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