[rt-users] AW: RT2 Modifying Template to include attachments in emails

[Ruslan U. Zakirov]

Andreas Wahlfeldt wrote:
> hi stefan,
> 
> maybe my answer is a little late, but since there are no follow-ups to your
> post it might still be helpfull.
> we use a modified version of the attached 'NotifyWithAttachment.pm' written
> by Staffan Larsen(?).

Migrate to RT3 that has support of this feature in core.
http://wiki.bestpractical.com/?Template

				Best regards. Ruslan.
> 
> it's used this way:
> 
>>1. Read the README
>>2. Copy the perl module to rt2/lib/RT/Action/ (since this is a
> 
> ScripAction)
> 
>>3a.execute the insert database script - this adds NotifyWithAttachment to
> 
> the list of known ScripActions.
> 
>>3b.or use the following sql-statement on the rt-db: insert into
> 
> ScripActions values (##,'NotifyAllWatchersWithAttachment','Sends mail to all
> watchers with attachments','NotifyWithAttachment','All','4','2002-07-19
> 13:30:00',1,'2002-07-19 13:30:00');
> 
>>Then, use this action in a scrip or your choosing.  I modified the 
>>OnCorrespond script to use this action instead of NotifyAllWatchers.
>>
>>NOTE: I found a misspelled hash key in my copy of NotifyWithAttachment.pm
>>Around line 54, change "Disposisiton" to "Disposition"
> 
> 
> good luck.
> 
> mit freundlichen gruessen aus der margaretenstrasse in hamburg
> 
> cu
> andreas
> 
> __________________________
> 
> Andreas Wahlfeldt
> subshell GmbH
> Margaretenstraße 43a
> 20357 Hamburg
> 
> t +49.40. 431 362-25
> f +49.40. 431 362-29
> e awahlfeldt at subshell.com
> __________________________ 
> 
> Message: 4
> Date: Tue, 27 Jul 2004 13:30:37 +0200
> From: Stefan Seiz <TalkLists at index-s.de>
> Subject: [rt-users] RT2 Modifying Template to include attachments in
> 	emails
> To: <rt-users at lists.bestpractical.com>
> Message-ID: <BD2C097D.574FE%TalkLists at index-s.de>
> Content-Type: text/plain; charset="US-ASCII"
> 
> Hi,
> 
> this is probably a faq, but since the web-search feature to this list seems
> broken, it is hard for me to find it out - the RT2 docs also seem broken
> (redirecting to webarchive which doesn't always find a cached version).
> Google didn't help me either.
> 
> I need to know how to modify a template in RT2 so it includes the
> attachments of the original request into email send with the corresdpondance
> template.
> 
> Current Template "Default correspondence template":
> --- snip ---
> 
> 
> {$Transaction->Content()}
> --- snap ---
> 
> Thanks!
> 
> --
> Stefan Seiz <http://www.StefanSeiz.com>
> Spamto: <bin at imd.net
> 
>>
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