[rt-users] update all users at once - blank message

Dave Dennis dmd at speakeasy.org
Wed Aug 18 17:02:17 EDT 2004


List,

Anyone know of a bug in RT that when one updated all tickets at once, to close
multiple tickets, where the message that was entered into the comment is not
sent?

This is on a queue where comments are sent upon closing individual tickets.

Thanks,


+-------------------------
+ Dave Dennis
+ Seattle, WA
+ dmd at speakeasy.org
+ http://www.dmdennis.com
+-------------------------



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