[rt-users] Rt generating duplicate tickets with new ticket nu mbers

[Rebecca Coleman]

Yep.  I just checked it - rather large attachment.  How can I increase the
timeout for rt-mailgate?  Any ideas? 

-----Original Message-----
From: Todd Chapman [mailto:rt at chaka.net] 
Sent: Thursday, December 02, 2004 10:02 AM
To: Rebecca Coleman
Cc: rt-users @ lists. bestpractical. com. 
Subject: Re: [rt-users] Rt generating duplicate tickets with new ticket nu
mbers

Does the e-mail have attachments?

On Thu, Dec 02, 2004 at 09:15:10AM -0500, Rebecca Coleman wrote:
> We have another email generating dups - this time no mysql downtime.  
> I'm going to set the timeout on rtmailgate up from it's default 180 
> seconds and hope for the best.


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